Support
We answer within 1–2 business days
Something broken, confusing, or missing? Write to kinogeruz@gmail.com — include your iOS version and what you expected to happen. Screenshots help.
How does ZERO compute my date?
From the balances, interest rates, minimum payments, and monthly capacity you enter, ZERO simulates your payoff month by month using your chosen strategy (snowball or avalanche, or your own custom order with Pro). Every payment you log re-runs the plan, so the date always reflects reality. Dates built from estimated rates are labeled estimate until you confirm the real numbers.
Is my financial data safe?
ZERO never connects to your bank and has no accounts. Everything you enter stays on your device — and in your own iCloud if you enable sync. We cannot see it. Details in the Privacy Policy.
How do trials and subscriptions work?
The yearly plan starts with a 7-day free trial: everything unlocks on day 1, we remind you before it ends, and cancelling during the trial costs nothing. Manage subscriptions in iOS Settings → Apple ID → Subscriptions.
How do I restore a purchase?
On a new device or after reinstalling: Profile → Restore purchases. Make sure you're signed in with the same Apple account you bought with.
How do I delete my data?
Profile → Debts & rates → Erase everything removes all plan data from your device and iCloud. Deleting the app works too.
Something looks wrong in my plan
First try Catch up (in Debts & rates) to update balances to today's numbers, and confirm each debt's real APR. If the date still looks off, email us the details — the math is the product, and we want it right.